Returns & Exchanges
At Celestia, we want you to be completely enamored with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't perfectly elevate your wardrobe, we are here to ensure a swift and effortless exchange or refund process.
Initiate Your Request
Log into your Celestia account and visit the 'Order History' section to select the items you wish to return and receive your prepaid shipping label.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original, unworn condition.
Ship It Back
Affix the provided prepaid label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing